Self Help

BCM & NORSTAR

Admin Training Guides

• Norstar
  • Download the Norstar Admin Training Guide (118k)
• BCM 50
  • Download the BCM 50 Admin Training Guide 230k)
  • Download the BCM 50 IP Phone Programming Shortcuts (23k)
  • Downloadd the BCM 50 IP Music Instructions (170k)
• BCM 200 / 400
  • Download the BCM 3.6 3.7 Admin Training Guide (150k)
  • Download the BCM 4.0 Admin Training Guide (227k)

User Training Guides

• Norstar, BCM 50, BCM 200 / 400
  • Download the Telephone Features Training Guide (34k)
  • Download the Voicemail Quick Ref Card (718k)
  • Download the CC Supervisor User Training Guide (27k)
  • Download the CC Agent User Training Guide (21k)
  • Download the Setting up Outbound Transfer Instructions (14k)