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BCM & NORSTAR


Admin Training Guides

  • Norstar
    • Download the Norstar Admin Training Guide (118k)
  • BCM 50
    • Download the BCM 50 Admin Training Guide 230k)
    • Download the BCM 50 IP Phone Programming Shortcuts (23k)
    • Downloadd the BCM 50 IP Music Instructions (170k)
  • BCM 200 / 400
    • Download the BCM 3.6 3.7 Admin Training Guide (150k)
    • Download the BCM 4.0 Admin Training Guide (227k)

User Training Guides

  • Norstar, BCM 50, BCM 200 / 400
    • Download the Telephone Features Training Guide (34k)
    • Download the Voicemail Quick Ref Card (718k)
    • Download the CC Supervisor User Training Guide (27k)
    • Download the CC Agent User Training Guide (21k)
    • Download the Setting up Outbound Transfer Instructions (14k)

CS1000


Admin Training Guides

  • CS1000
    • Download the CS1k Programming Cheat Sheats (31k)
    • Download the CS1k MerMail Training Guide (23k)

User Training Guides

  • CS1000
    • Download the CS1k IP Phone Training Guide (56k)
    • Download the CS1k ACD Phone Quick Ref Guide.pdf (33k)
    • Download the CS1k CP4.0 Dekstop Msg Training Guide (220k)
    • Download the CS1k CP4.0 Mailbox Training Guide (68k)
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